Support Contact
For MastaCloud Storage support, email support@mastaos.com.
Include your account email, studio or business name, selected plan, gallery link if relevant, and a clear description of the issue.
Support
Support
Contact and support information for billing, workspace access, client galleries, and delivery issues.
Last updated: July 2026Plain-language launch policy.
These pages are written for practical customer clarity before public launch. They are not a substitute for formal legal advice, and they may be refined as billing, regional availability, and enterprise contracts mature.
Billing And Checkout Help
For payment, plan activation, refund review, duplicate payment, or checkout issues, include the payment reference if available.
If your workspace does not unlock after checkout, contact support with the email used during payment or activation.
Workspace And Gallery Help
For upload, preview, share link, client access, proofing, or final download issues, include the affected gallery name or link.
Do not send private passwords, PINs, or sensitive client files through email unless support specifically asks for a safe troubleshooting method.
Abuse Or Rights Reports
To report abuse, copyright concerns, unauthorized sharing, or harmful content, email support@mastaos.com with details that help us identify the content and account involved.